Public holidays

Public bank holidays in the countries where our operational teams are based may affect your service (regardless of where your platform is based).

Luxembourg

On public holidays in Luxembourg, there is the following impact for all platforms:

• Pay-in bank wires (all currencies) are not validated
• Verification documents for legal users (KYB) are not processed
• Payouts (all currencies) are not processed

2025

Jan 1 (Wed) - New Year’s Day
Apr 21 (Mon) - Easter Monday
May 1 (Thu) - Labor Day
May 9 (Fri) - Europe Day
May 29 (Thu) - Ascension Day
Jun 9 (Mon) - Whit Monday
Jun 23 (Mon) - National Day
Aug 15 (Fri) - Assumption of Mary
Nov 1 (Sat) - All Saints’ Day

France

On public holidays in France, there is the following impact for all platforms:

• Payouts in EUR are not processed
• Our Support team may have limited availability by phone – on these days especially, we advise you to contact our teams via the Dashboard]
• Our CSM and Sales teams for France, Belgium, and Luxembourg may have limited availability by phone

2025

Jan 1 (Wed) - New Year’s Day
Apr 21 (Mon) - Easter Monday
May 1 (Thu) - Labor Day
May 8 (Thu) - Victory Day 1945
May 29 (Thu) - Ascension Day
Jun 9 (Mon) - Whit Monday
Jul 14 (Mon) - Bastille Day
Aug 15 (Fri) - Assumption of Mary
Nov 1 (Sat) - All Saints’ Day
Nov 11 (Tue) - Armistice Day

Other countries

During holidays in other countries, our local commercial teams may have limited availability by phone.

Germany

2025

Jan 1 (Wed) - New Year’s Day
Mar 8 (Sat) - International Women’s Day
Apr 18 (Fri) - Good Friday
Apr 21 (Mon) - Easter Monday
May 1 (Thu) - Labor Day
May 29 (Thu) - Ascension Day
Jun 9 (Mon) - Whit Monday
Oct 3 (Fri) - German Unity Day

Ireland

2025

Jan 1 (Wed) - New Year’s Day
Feb 3 (Mon) - St. Brigid’s Day (Imbolc)
Mar 17 (Mon) - St. Patrick’s Day
Apr 21 (Mon) - Easter Monday
May 5 (Mon) - First Monday in May
Jun 2 (Mon) - First Monday in June
Aug 4 (Mon) - First Monday in August
Oct 27 (Mon) - Last Monday in October

Poland

2025

Jan 1 (Wed) - New Year’s Day
Jan 6 (Mon) - Epiphany
Apr 21 (Mon) - Easter Monday
May 1 (Thu) - Labor Day
May 3 (Sat) - Constitution Day
Jun 19 (Thu) - Corpus Christi Day
Aug 15 (Fri) - Assumption of Mary
Nov 1 (Sat) - All Saints’ Day
Nov 11 (Tue) - Independence Day

Spain

2025

Jan 1 (Wed) - New Year’s Day
Jan 6 (Mon) - Epiphany
Mar 19 (Wed) - San Jose
Apr 17 (Thu) - Maundy Thursday
Apr 18 (Fri) - Good Friday
May 1 (Thu) - Labor Day
May 2 (Fri) - Day of Madrid
Aug 15 (Fri) - Assumption of Mary
Oct 12 (Sun) - National Day of Spain
Nov 1 (Sat) - All Saints’ Day
Dec 6 (Sat) - Constitution Day
Dec 8 (Mon) - Immaculate Conception

UK

2025

Jan 1 (Wed) - New Year’s Day
Jan 2 (Thu) - 2nd January
Apr 18 (Fri) - Good Friday
Apr 21 (Mon) - Easter Monday
May 5 (Mon) - Early May bank holiday
May 26 (Mon) - Spring bank holiday
Aug 4 (Mon) - Summer bank holiday
Aug 25 (Mon) - Summer bank holiday